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The State of Digital Adoption 2022-2023

From transformation to adoption: How enterprises can unlock value from their digital spend

Why is
Digital Adoption Important?

Eighty-nine percent of firms want to execute a digital-first business strategy, according to a 2018 survey from the analysis company IDG. Companies that have already adopted a digital-first strategy reported an average revenue gain of 34%.

 

Companies must make sure that their users, whether they are their customers or workers, accept the digital tools they purchase. Increased staff productivity is often used to assess the digital adoption of internal software, whilst other business KPIs and, in the case of sophisticated businesses, product experience objectives are used to measure the digital adoption of customer-facing products.

What does Digital Adoption Strategy look like?

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$104M

Spend on digital transformation and software

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78%

Enterprises with in-house employees to manage digital tools

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$8M

Planned investment in improving employee digital dexterity

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47%

Agree that IT should lead digital adoption efforts

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Digital adoption, made simple

Whether you realize it or not, your software is wasting time, costing money, and aggravating users.

To guarantee that both your people and your software can function effectively, our digital adoption platform integrates in-app user assistance with user statistics for every application.

  • Simple to use and integrate

  • Simple, step-by-step instructions

  • Leading analytics for user adoption

  • Use with many applications

  • No complexity or coding

Trusted by market-leading global businesses in 10+ countries and 7+ languages

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NEXT STEPS

Learn how 1,500 company executives from around the world control digital adoption.


Organizational issues like unsuccessful digital transformation and ineffective software use are frequently disregarded. Discover the tools and KPIs required to recover control of your digital assets as well as how to employ technology to your benefit.

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